Here at the Pines our pets are part of our family and we are sure you feel the same.
There is a $15.00 charge per pet (max. 2 pets) per stay, when you stay with us. We ask
that you bring your own pet bed as well as feeding bowls. Please feel free to walk your
pet all around the facility, make sure you pick up after them please. Cleaning towels
are located under the kitchen sink for cleanups, if you need more please let us know.
Any damages that may occur from your pet will be charged to you, including but not
limited to, damage caused by urine. We reserve the right to charge for damage that is
not discovered until after your departure.

•Animals that pose a health or safety risk may not remain onsite, and include those that, in our
managers’ discretion, are too numerous for any one room, cause damage to our property or that
•Animals that assist the disabled, known as “Service Animals,” are always welcome. Like pets,
however, any Service Animal that poses a health or safety risk may not remain onsite.
•All pets and Service Animals must be declared at check-in. This is very important because it
provides our staff with key information about the occupants of each room.
•Due to safety concerns for our employees and your pet, we will not service a room with an
unattended pet.
•In consideration of all guests, pets must be attended to and under control at all times. Pets
should not be left alone in a room or automobile. If unavoidable circumstances require a pet to
remain in a room while the owner is offsite, the pet must be secured in a crate or travel carrier.
•Pets must be on a leash or securely carried outside of guest rooms and under control at all
times.
•Please be considerate of other guests when walking pets on the property and clean up after
your pet.
•If your pet or Service Animal does not comply with any of the above guidelines, you may be
asked to vacate the property with or without a refund.
We appreciate your cooperation and we look forward to your stay.
The Pines Cottages 346 Weaverville Road, Asheville, NC 28804 All Rights Reserved 2011
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