| •Where is The Pines located? 6 miles North of downtown Asheville in the township of Woodfin on Hwy Business 25 our address is The Pines Cottages 346 Weaverville Rd. Asheville, NC 28804. • How many cottages do you have? 15 • How long has The Pines been in business? Since 1932 • How do I make a reservation? Call toll free 1-888-818-6477 or on line at www.ashevillepines.com • What time is check in? Between 2:00pm and 10:00 pm. If you need a later check in call the office to make arrangements to get a key at 1-888-818-6477. • What time is check out? 11:00 am. • What time is late check out? 12:00 am. Check out later than 12:00am is considered another full day. • Do you accept debit and credit cards? Yes, Visa, Master card, Discover and American Express. • How do we get keys? Instructions for key location will be given when you make a reservation. • How close to the room can I park? Each cottage has its own parking in front of or right next to the cottage. • Will I need 4-wheel drive to get to my cottage? No. • Are any of the cottages in a private, isolated area? No. The Pines Cottages is in a pleasantly rural area, but have other cottages nearby. We are also bordered by two roads so we have some road noise. If you are sensitive to noise please ask us which cottages would be best for you. • Are the cottages air-conditioned? Cottages #1, #4, #10 and #13 have air. Most mountain nights are cool. • What are the average temperatures for Asheville? Click this link for averages. • Do the rooms have Telephones? Our rooms are intentionally phone-free, and we encourage you to resist the temptation to check your voice mail and just enjoy your hard-earned vacation! • Is there a washer and dryer? No, there is a Laundromat in Weaverville about 3 miles away. • How many people do the cottages sleep? Our cottages sleep from 2 to 8 depending on the cottage. More with cots and roll away beds. • Is there a minimum night stay? We take one night stays during the week 2 night minimum stays on the weekend and 3 night minimum on holiday weekends. • Is there a fee for more than the allotted occupancy? Yes, $10.00 per person per night. • Do we need to bring towels and linens? No, all linens and towels are provided. • Do you have a port-a-crib or high chair? Yes. • What type of heat do the cottages have? All of the cottages have natural gas heat and some of the cottages have a fireplace also. • Do you have to buy firewood? No, we provide firewood at no charge. Not available June- September. • Is there cable? Yes. • Is there a DVD or VCR in the cottages? No, but the TV’S are equipped to hook one up if you bring your own. • Do the Cottages have Internet connection? Yes, Wireless is provided for your convenience. • Is smoking allowed inside? No, please smoke outside if you have to. • Is the kitchen equipped? Yes, all pots, pans & dishes are provided and need to be washed and put away before departure. There is a refrigerator, stove with an oven, coffeemaker and toaster in the kitchens. There are several charcoal grills on the property for our guests use. You will need to bring paper towels and napkins. • Are any food items provided? No. There is a grocery store 1 mile away. • Is there Dining nearby? There are plenty of places to eat in the area with a variety of menu offerings, and virtually all are locally owned and operated businesses, not fast food chains. There are very informal family places where you can either eat inside, or on an open porch. • Is there any nightlife in the area? Yes take5online or Mountain Express will have the latest goings on in Asheville and surrounding areas. • Is there water on the property? Yes, there is a small pond with frogs and goldfish. • Is there a hot tub on the property? No, but there are several in the area. • Is there a pool on the property? No, but there are several public pools within a short drive from The Pines and see our swimming holes page for more info on local swimming holes. • Is there Golfing close by? Yes, for more info click here www.golfasheville.net/ • Is there Snow skiing close by? Yes, Wolfe Laurel is 25 miles and Maggie Valley is 40 miles both resorts have equipment for rent or sale. • Is there biking, close by? Yes, Bent creek, Alexander Park, Mills River, Davidson River are all nearby and offer excellent mountain biking for more info click here, www.mtbikewnc.com along with some excellent road biking in the area for more info on road biking click here www.trails.com. • Is there hiking, close by? Yes, There is a vast amount of hiking within a 50 mile drive of Asheville See More Hiking: Mount Mitchell | Cold Mountain | Waterfall Hikes | Great Smokies Hiking | Hot Springs Hikes (Max Patch and Lover's Leap) | DuPont Forest Waterfalls | Pisgah Forest | Appalachian Trail | Mt. Cammerer | Clingmans Dome | Looking Glass | Roan Mountain | NC Arboretum | Chimney Rock | Graveyard Fields | Cradle of Forestry | Mountain Biking | Craggy Gardens | Asheville Botanical Garden | Urban Trail | Black Balsam Knob | Devil's Courthouse • Is there public transportation in the area? Yes, the bus line runs by our driveway from Weaverville to Asheville. Click here for a bus schedule . • Where is the closest medical facility? Mission Hospital 6.8 miles. • Are children welcome? Yes, but the cottages are NOT childproof. • Will my cell phone get reception? Yes. • How close is the Biltmore Estate? 8.5 miles. • How close is the Asheville Airport? 19.3 miles to the Asheville Airport. • Can accommodations be made for severe allergies or special personal needs? We will do all that we can, however please remember that we need to know in advance. • How far are the Cottages from Hendersonville? 30 miles. Brevard? 39 miles. Maggie Valley? 40 miles. Wolfe Laurel? 20 miles. Great Smokey Mountains? 60 miles. Mount Mitchell? 32 miles. • Is there an outdoor water hose? Yes • Are pets welcome? Yes, there is a $15.00 per pet per week fee. • Is there a vet close by? The Cat Care Clinic 828-253-5287 is next door and the REACH animal hospital 828-665-4399 is on Brevard Road is 10 miles away. • Is there pet boarding and grooming nearby? Yes Blue Ridge Kennels 828-645-2895 is ¼ mile away. • Is fishing nearby? Yes, there are several stocked streams within a 30-minute drive from The Pines. You will need to purchase a NC fishing license if you do not already have one. Fishing licenses may be purchased from any Wildlife Resources Commission agent (includes most bait and tackle shops) online at www.ncwildlife.org at any Division of Marine Fisheries at 252-726- 7021 or by calling toll-free 888-248-6834. For complete licensing information, please visit www.ncfisheries.net or call the Division of Marine Fisheries at 252-726-7021 or 800-682-2632. The Annual License Fee is $15 for State Residents, age 16 or older and $30 for nonresidents, age 16 or older. The 10-day License Fee is $5. Click here for more info on local fishing including guided trips, www.curtiswrightoutfitters.com • Are the cabins handicapped accessible? No, there are no wheelchairs ramps etc. Regarding the number of steps to enter, some cottages are more wheel chair friendly than others please ask about specifics. Most cottages have only one step into the front door. • What items can be recycled? #1 & 2 plastics only, all aluminum & tin cans, glass, all mixed paper and cardboard. All containers need to be rinsed BEFORE you put in the recycling bins. • Tipping practices at The Pines? No tipping is expected, but truly appreciated if you need anything just ask our staff. • Don’t see the information about Asheville you are looking for email us at info@ashevillepines.com or call toll free 1-888- 818-6477 • Have a question you would like to see added to our FAQ page email us at info@ashevillepines.com Cancellation Policy 100% refund with two week (14 Days) or more notice 50% refund with less than two week (13 to 8 days) notice 0% refund with one week (7 days) or less notice * unless the location can be re rented for the same time period minus, $25 administration fee. Late check out policy: any check out past 12:00pm is considered a full day rental |
FAQ,s
The Pines Cottages
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